Effective Date: 28/10/2024
At Tours of Ireland, we are committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our services.
Information We Collect
We collect personal information that you provide directly to us when booking a tour, filling out a form, subscribing to our newsletter, or contacting us. This information may include:
- Personal Details: Name, email address, phone number, postal address.
- Travel Preferences: Interests, specific requests, dietary requirements, etc.
- Payment Information: Credit or debit card details, billing information.
- Travel Information: Dates of travel, passport information, and flight details (if applicable).
How We Use Your Information
We use the information we collect for the following purposes:
- To Process Bookings: Ensuring smooth organisation of your tours, accommodations, and transportation.
- Customer Support: Responding to inquiries, providing itinerary details, and assisting with changes.
- Marketing Communications: Sending promotional offers, newsletters, or information regarding upcoming tours (you can opt-out at any time).
- Legal Obligations: Complying with any legal requirements and fraud prevention.
- Improving Services: Personalising your experience, refining our services, and analysing usage trends.
Sharing Your Information
We may share your information with third parties, but only in specific situations:
- Service Providers: Third-party vendors, such as hotels, transportation companies, or tour guides, that help us deliver services.
- Payment Processors: Secure transactions through our payment partners.
- Legal Requirements: If required to do so by law, or to protect the rights, safety, or property of Tours of Ireland or others.
- With Your Consent: We will always seek your approval before sharing information in ways not mentioned here.
Data Security
We use robust security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Payment information is encrypted, and access to personal data is limited to employees who require it to perform their duties.
Your Rights
You have the following rights regarding your personal data:
- Access and Rectification: You can request access to the personal information we hold about you and request corrections if there are inaccuracies.
- Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
- Opting Out: You can opt out of marketing communications by using the unsubscribe link in our emails or by contacting us directly.
- Data Portability: Request to transfer your personal information to another service provider.
Cookies and Tracking
We use cookies to enhance user experience, analyse site traffic, and serve personalised content. You can control cookies through your browser settings, though disabling them may affect your experience.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and where necessary, we will notify you via email.
Contact Us
If you have any questions or concerns regarding our Privacy Policy or how your information is handled, please contact us at:
Email: eireprivatetours@outlook.com
Phone: 353873190976
Address: Ireland
